Privacy Policy

2.1 Personal Information

• Name, email address, phone number, and contact information
• Flight training records, certifications, and license information (where provided)
• Digital logbook entries including flight hours, aircraft details, and routes (where entered)
• Instructor-student relationships and training progress data (where applicable)
• Payment information and billing details (where payment features are used)
• Account credentials and security information
• Profile information and preferences

2.2 AI and Analytics Data

• Chat conversations with our AI assistant "Sky" (where available and used)
• Feature usage patterns and interaction analytics (where analytics are implemented)
• Training progress and performance metrics (where tracking features are enabled)
• System logs and error reports
• Session recordings for quality improvement (anonymized, where implemented)

2.3 Technical Information

• IP address, browser type, and device information
• Operating system and hardware specifications
• Usage patterns, page views, and navigation data (where analytics are configured)
• Cookies and similar tracking technologies (as described in our Cookie Policy)
• Location data (with your permission and where location features are implemented)

2.4 Document and Verification Data

• Digital signatures and instructor approvals (where digital signature features are available)
• Certificate and license verification documents (where verification features are implemented)
• Training completion records and endorsements (where applicable)
• Regulatory compliance documentation (where compliance features are enabled)

3.1 Service Operations

• Providing and maintaining our digital flight training platform
• Processing your flight training records and progress tracking (where features are available)
• Facilitating instructor-student communications and approvals (where applicable)
• Generating training analytics and progress reports (where analytics features are implemented)
• Processing payments and managing subscriptions (where payment features are integrated)

3.2 AI and Enhancement Features

• Powering our AI assistant "Sky" to provide personalized training guidance (where available)
• Analyzing training patterns to suggest improvements (where analytics are implemented)
• Personalizing content and feature recommendations (where personalization is enabled)
• Automated progress tracking and requirement completion detection (where configured)

3.3 Communication and Support

• Communicating with you about your account and training progress
• Providing customer support and technical assistance
• Sending important updates about regulatory changes (where applicable)
• Notifying you of new features and improvements

3.4 Legal and Compliance

• Ensuring compliance with aviation regulations and requirements (where applicable)
• Maintaining records as required by law
• Protecting against fraud, abuse, and security threats
• Responding to legal requests and law enforcement

4.1 With Your Consent

• Sharing training records with your designated flight instructors
• Providing progress reports to flight schools (with your permission)
• Third-party integrations you explicitly authorize

4.2 Service Providers

• Cloud hosting and data storage providers
• Payment processing services (Stripe)
• Analytics and performance monitoring tools (PostHog)
• Email delivery services (Mailgun)
• Background job processing services (Redis/Sidekiq)

4.3 Legal Requirements

• When required by law or court order
• To comply with FAA or other regulatory requirements
• To protect our rights, property, or safety
• In connection with business transfers or acquisitions

• Data encryption in transit and at rest using AES-256 encryption
• Secure data centers with physical and network security controls
• Regular penetration testing and vulnerability assessments
• Staff security training and background checks
• Incident response procedures and breach notification protocols
• Compliance with SOC 2 Type II and other security standards

• Account and profile information: Retained while your account is active
• Flight training records: Retained for 7 years to meet FAA requirements
• AI conversation data: Retained for 2 years for service improvement
• Analytics data: Aggregated and anonymized after 3 years
• Payment records: Retained for 7 years for tax and legal purposes

7.1 General Rights

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability and export of your information
• Withdraw consent for optional data processing

7.2 California Residents (CCPA)

• Right to know what personal information is collected and how it's used
• Right to delete personal information (subject to exceptions)
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising privacy rights

7.3 European Residents (GDPR)

• Right to access, rectification, and erasure
• Right to restrict processing and data portability
• Right to object to processing and automated decision-making
• Right to lodge complaints with supervisory authorities

Types of Cookies We May Use:

• Essential cookies for login and security
• Performance cookies for analytics and optimization (PostHog)
• Functional cookies for preferences and enhanced features
• Payment processing cookies (Stripe)